Shipping & Return Policy
At Amrii, we are committed to providing our customers with high-quality furniture products and exceptional service. As part of our commitment to customer satisfaction, we have established the following shipping policy:
1. Shipping Rates and Delivery Times
We offer shipping to all locations within the United States. Shipping rates and delivery times may vary depending on the size, weight, and destination of the product. Our estimated shipping times are as follows:
Standard Delivery: 2-4 weeks
Express Delivery: 1-2 weeks
Please note that delivery times are estimates and may be subject to unforeseen delays, such as inclement weather or carrier disruptions. We will do our best to keep you informed of any delays and provide you with updated delivery information as needed.
2. Shipping Methods
We use a variety of shipping methods, including parcel delivery services and freight carriers, depending on the size and weight of the product. Our standard shipping method is curbside delivery, which means that the product will be delivered to the curb or driveway of your home or business.
3. Shipping Damage and Claims
All products are carefully inspected and packaged before shipping. However, if your product arrives damaged, please contact us within 48 hours of receipt. We will work with you to resolve the issue, which may include repairing or replacing the damaged product. Please note that you may be required to provide photos of the damage and/or return the product in its original packaging.
4. Shipping Returns and Refunds
If you wish to return a product for any reason, please contact us within 14 days of receipt to initiate the return process. We will provide you with instructions on how to return the product, and you will be responsible for all shipping costs associated with the return. Once we receive the product and confirm that it is in its original condition, we will issue a refund minus a restocking fee of 15% of the product price.
We hope this shipping policy provides you with a clear understanding of our shipping practices and procedures. If you have any questions or concerns, please do not hesitate to contact us.
Information We Collect
We may collect information that you provide to us when you make an order or sign up for our newsletter. This information may include your name, email address, phone number, shipping address, billing address, and payment information. We may also collect information about your browsing behavior on our website, such as the pages you visit and the links you click on.
Use of Your Information We may use your information to process your orders, respond to your inquiries, and send you promotional emails. We may also use your information to improve our website and services, and to customize your experience on our website. We may share your information with our trusted third-party service providers who assist us in fulfilling your orders and providing you with our services.
Protection of Your Information
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. We maintain physical, electronic, and administrative safeguards to protect your information.
You have the right to opt-out of receiving promotional emails from us at any time by clicking the unsubscribe link in the email. You may also contact us to request access to, correction of, or deletion of your personal information.